Pharma & Healthcare Logistics
Challenge We Face- It’s a well-known fact that end customers’ and clients’ orders frequently need special packaging, rush deliveries to meet deadlines, and special project handling, putting strain on customers’ inventory management practices. The retail customer had particular shipping and routing procedures, with Internet sales requiring separate processes. Besides service limitations, the customer felt its warehouse provider was not pricing its services competitively. Familiar with our portfolio, trivia, and professionalism, the customer asked us to analyze and evaluate the scenario.
Strategy/Scope- LML7 soon realized the need to provide a one-stop solution to the customer regarding supply chain requirements, from origin to destination. Moreover, we recognized that we needed to quickly sort out their warehouse management procedure by greatly enhancing inventory flow and visibility for better planning and greater flexibility.
Solutions
- Added warehouse management services to freight forwarding and customs clearance services.
- Set up processes to handle and ship orders to the end customer, including rush orders with specialty requirements.
- Enabled customers to meet their specific delivery needs, such as appointments and carrier selection.
- Supported customer’s e-commerce efforts with intranet orders for picking, packing, and shipping.
- Provided real-time data for customers via a web portal, employed as a daily tool to track inventory, report shipped orders, and maintain pre-determined inventory levels.
- Quickly established EDI connections with its large retail customers, allowing the customer to minimize operational expenses, enhancing reporting accuracy and speed, and reducing cycle time from order placement to product delivery.
Results/Outcomes Creating Success Stories- Logimetrics Logistix LLP LML7 has become an extension of the clients/customers, functioning almost like an in-house logistics. The customer can run a complete inventory cycle, from booking the shipment overseas with their manufacturer to deciphering the goods, contributing to the customer’s stupendous growth in the future. Herein lies our ‘mantra’ to success!
